Front Desk Customer Service Associate Community, Social Services & Nonprofit - Dalton, GA at Geebo

Front Desk Customer Service Associate

3.
3 Dalton, GA Dalton, GA Full-time Full-time From $13 an hour From $13 an hour Receptionists/Assistent are responsible for Greeting clients, answering the telephone, transferring calls, taking accurate messages, cashiering, scheduling appointment, remind clients appointment, check out clients, taking payments and other tasks us need and/or assigned.
Following up on appointments, opening and closing duties.
Maintain a professional attitude and appearance.
To perform their role effectively, receptionists must have knowledge of products and services offered by the company and must also be able to provide correct answers to questions from clients.
The receptionist also has the role of making sure clients do not leave the salon with a negative feeling by finding out from them how they were treated while at the salon Receive customer feedback and direct them to appropriate offices for resolution.
Keep the reception area clean and conducive for clients as they wait for their turn to be attended too Assist supervisors us need.
Qualifications oMinimum high school diploma or GED equivalency oExcellent customer service skills oStrong teamwork mentality oExceptional communication skills, both written and verbal oIntermediate computer skills oAbility to work 38-45 hours per week, including Saturdays.
oDemonstrates initiative and ability to work independently oAbility to maintain highly confidential information oBe able to lift 20-40 pounds oTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Other duties may be assigned.
Equal Opportunity Employer Responsibilities oSchedule:
5 days per week, including Saturdays oAbility to work 38-45 hours per week, including Saturdays, Sundays if is need in the future At the moment the Hours is:
Mon-Fri 9:
30am-7pm, Sat 9:
30am-4pm oAs the Receptionist, you will greet and welcome potential and existing clients to the store oAdditionally, you will perform other administrative duties to manage the day-to-day operations of your store oEnsure a positive client experience by exhibiting excellent customer service oField incoming calls to schedule appointments and answer general questions oConfirm appointments, communicate with clients and maintain and update client records Send appointments Reminders to all the appointments.
Make outgoing calls to clients for consultation follow-up and notification of promotions and events (no cold calling) oSupport staff with clinic needs such as; treatment room upkeep, event support, and salon upkeep oProcess financial transactions oPerform daily opening and closing duties oAdministrative support functions such as e-mail, filing, photocopying, faxing, etc Writing and editing e-mails, drafting memos, and preparing communications Maintaining comprehensive and accurate records Performing minor accounting duties Organizing meetings, including scheduling, sending reminders, and organizing catering when necessary Answering phone calls in a polite and professional manner Welcoming Costumers and visitors and identifying the purpose of their visit Managing calendar, including making appointments and prioritizing the most sensitive matters Other duties us assigned.
Benefits oPay:
$11- $13 an hour
Potential Bonus oBonuses Awarded Every 3 Months oFree hair removal for you and your spouse or legal partner oClosed on Major Holidays Career advancement opportunities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements listed are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Other duties us assigned.
Equal Opportunity Employer Job Type:
Full-time Pay:
From $13.
00 per hour Expected hours:
30 - 40 per week
Benefits:
Employee discount Schedule:
8 hour shift Day shift Monday to Friday Weekends as needed Ability to Commute:
Dalton, GA (Required) Ability to Relocate:
Dalton, GA:
Relocate before starting work (Required) Work Location:
In person.
Estimated Salary: $20 to $28 per hour based on qualifications.

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